If you are not fully satisfied with our product, then a return may be requested.
Returns are accepted for non-sale items, if requested within 7 (seven) days of the date that you received the goods, and will be accepted in that period for goods in a new, unused condition, and with all original tags and labels attached.
Please note the steps that we follow in processing your return:
*If you wish to request a return, please do so on the website within 7 days of the date that you received the goods.
*When requesting the return, please indicate if you would prefer:
(i) A store credit
(ii) A refund to your original form of payment
*On receipt of your request we will, if received within the 7 (seven) day period, send you a “Return Authorization,” as well as a prepaid Fedex shipping label for the return of the goods.
Please note that the shipping label must be used within 4 (four) days of issuance, and remains valid for that period of time.
*Please then contact Fedex, and they will collect your package.
*When we receive your package, we will examine the product and, if found in a new, unused condition, with all original tags and labels attached, a store credit or refund will be processed within 4 (four) business days (Monday through Friday, public holidays excepted), and you will then be notified by email.